How to Build an E-Commerce Website From Scratch in 8 Easy Steps
The
unfortunate onset of the Covid-19 pandemic had resulted in lockdowns and travel
restrictions that are being enforced worldwide to curb the spread of the
disease. Owing to this, many people all over the world have become less mobile
and doing their physical shopping to meet their needs has become difficult.
Hence, shopping online has become popular worldwide over the prevailing
pandemic period and is expected to increase even after the pandemic is over.
It
follows that many e-commerce websites have been set up to capitalize on this
growing trend. As a result, the growth of e-commerce business has outstripped
that of the traditional 'brick and mortar' businesses many times over in recent
times. In fact, many of these traditional businesses, even the more established
ones, have to take their businesses online in order to survive. However, many
smaller ones face stiff competition from e-commerce businesses and those that
were unsustainable had unfortunately closed down.
The
success of e-commerce businesses has been so impactful that many individuals
have started selling online using social media platforms such as Facebook,
Snapchat, Instagram or Tik Tok. But the more enterprising ones are looking to
dive into e-commerce in a bigger way instead of just using the social media
platform. But first, to start an e-commerce business, it's necessary to build
an e-commerce website for a start.
Fortunately,
there is a structured process in building an e-commerce website. Though a
website developer is normally engaged in such a task, having some relevant
knowledge could also help you in building a website for your online business.
8 easy steps to build an e-commerce website
1. Decide on the product niche for your store
When
you search the Internet, you would have come across many e-commerce websites
selling a variety of products. However, there are also many similar websites
focusing on selling a specific line of products or services such as apparel,
pet accessories, fashion wears, shoes or travel packages. Besides, there are
some other e-commerce websites that sell many different products such as
smartphones, cameras, home appliances, household items, sports and health
items, lamps, laptops, books, and so forth. The latter is something similar to
a hypermarket where you can find almost any stuff - you name it, they have it.
For
a start, it's significant to decide on the niche or type of services you wish
to sell or provide on your website. In your decision, you need to find out the
local demand for certain products relating to the niche or certain high-demand
services you are interested in. Be mindful that buyers would normally prefer to
buy products or obtain services from a local vendor whether online or offline.
The local vendor would usually provide easy payment methods, faster deliveries,
and faster replacements in case of the wrong or defective items.
2. Decide on your business model
As
a prospective e-commerce business entrepreneur, you should first decide on your
business model that best suits your need and budget. You can either sell your
products solely on your online store, or you can sell your products on
marketplaces like Amazon, eBay, Etsy, etc. If you decide on the latter, there
is no need for you to build your own website. All you need to do is to sign-up
for an account and list your products at its marketplace and start selling. You
can also choose to sell your products on both the platforms in parallel.
3. Decide on a domain name for your business
If
you have decided your business model to be an e-commerce online store as well
as having chosen the niche and the range of products to sell or the type of
services you wish to provide, you need to buy a domain name from any web
hosting company such as GoDaddy, Namecheap, Hostgator, etc. Make sure that the
domain's hyperlink is "https" which ensures data security over the
network. It's preferable to choose a domain name that is closely related to the
product niche or services you've chosen. For instance, if you choose to sell
only pet accessories, get a domain like 'petaccessories.com' or
'petaccessories.net' depending on which is available. The domain name is also
considered as your business name and should be easy to remember by your target
audience. A domain provides a brand to your business and makes it easy for your
audience to associate it with each other.
The
hosting of the domain is easily done with the help of the web hosting company's
support team.
4. Choose an e-commerce platform
There
is a multitude of e-commerce platforms on the Internet nowadays, such as Square
Online, Weebly, Big Cartel, Constant Contact, BigCommerce, Wix, Shopify,
Squarespace, WooCommerce, and more. Some comes with a free plan while some
comes with a free trial but for a limited period. Choose one that best suits
your budget and requirement. Also, you need to make sure that the platform you
chose is optimized for mobile phone usability to take advantage of the
accelerated growth of smartphone usage worldwide. The online e-commerce
platform can easily help you build your website in a couple of simple steps.
5. Set-up your e-commerce store
Your
e-commerce website is your online store, and it needs an appropriate theme to
represent your brand. You have to set it up properly so as to ensure that your
potential customers will have a good browsing experience in terms of fast
loading speed, navigability, user-friendly, etc. Your website should contain
accurate details on your products or services, quality images, good
descriptions and prices as well as options for customers to leave reviews and
star ratings. All this should be included in your product page for the viewing
of prospective customers so that they buy based on an informed decision and not
to mislead them into buying in any way. You must make your website and its web
pages eye-catching as it's your brands' representation to your online customers.
Besides,
you need to include pages on your website with respect to About Us, Contact Us,
Return Policy, Privacy Policy, Terms of Service, Shipping Information and
Frequently Asked Questions (FAQs). These are very important in order to build
trust with your customers where they will feel confident to part their money in
exchange for your products.
6. Set-up payment gateway
For
your online store, you must have a few payment options in place for your
customers. Most e-commerce store builder platforms already have functions to
allow you to easily set up the payment gateway. The customer should have
options to make payments via PayPal, credit card, debit card, online wallets,
Internet banking, etc.
7. Secure your website by installing an SSL certificate
For
all websites that transfer data online, especially relating to payment, you
must ensure that the network connection is protected by a Secured Security
Layer (SSL). The SSL certificate keeps your website secure from website hackers
and will help to build trust among your customers.
8. Choose your shipping partner
When
you start selling products on your e-commerce website, you need to ship the
products to your customers using shipping companies. You must choose those
reliable ones that have good track records in fulfilling shipments within
agreed durations and at the lowest available shipping cost, so that you can
give your customers the best deal as well as maximize your profit.
There
you have it, the 8 easy steps in building an e-commerce website from scratch
and start selling your products or services online.